How does RESiDANCE Studios collect and use my information?
When you register/book classes at RESiDANCE Studios, we collect and store contact information such as names, addresses, phone numbers, emergency contacts, e-mail address and student information such as student names, birthdays, medical conditions, and your comments. This information is needed to manage studio business and will not be used or sold for any other purpose,. Information is requested to help us better understand our customers.
We may use your personal information to:
> Administer our website and business
> Send statements, invoices and payment reminders to you, and collect payments from you
> Send you email notifications that you have specifically requested
> Deal with enquiries and complaints made by or about you relating to our website
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
> To the extent that we are required to do so by law
> In connection with any ongoing or prospective legal proceedings
> In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
> To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Personal information that you publish on our website, submit or grant permission for publication on our website or any other marketing tools may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain documents (including electronic documents) containing personal data:
> To the extent that we are required to do so by law
> If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
> In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping any password you use for accessing our website services confidential.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
> The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold personal information that you request to the extent permitted by law.
Links to other websites.
Our Web sites will link to other Web sites and services from time to time. RESiDANCE Studios will always attempt to associate with only the most trustworthy partners who share our high standards regarding privacy. Nevertheless, we are not responsible for the content of and privacy practices of any other companies or Web sites.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- These cookies are used to ensure you can correctly navigate our websites and play videos, or share pages via social media
- These cookies may be used to analyse trends, administer the website, track visitor movements and gather broad demographic information for aggregate use. We may use the information to compile reports and to help us improve our websites
- All recent versions of popular browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies. For instructions on how to manage cookies, please read the ‘Help’ section of your browser or visit our guide at www.aboutcookies.org. Please be aware that some areas of our website may not function after you have changed your cookie settings.